How
long does it take to set up an account?
Orders can
be set up in less than 5 minutes but not greater than 24
hours.
Can
I host international domains?
Yes, we currently
have clients that use .ca, .il, .tc, .nu, .ve, and many
other international domain names.
Do
you offer NT or UNIX plans?
We offer UNIX
web hosting accounts (Red Hat Linux). We
do not handle Windows on any machines due to its overall
instability and obsessive cost for licensing.
How
do I access my Cpanel control panel?
You can login
to your Cpanel control panel at http://yoursite.com/cpanel
where "yoursite" is your own domain name.
What
are the nameservers for the current machine?
Primary Nameserver:
ns1.templahost.net
Secondary
Nameserver: ns2.templahost.net
How
do I FTP into my account?
First you must
obtain an FTP program such as Cute FTP or WS_FTP.
Once you have an FTP program, type in "yourdomain.com"
as the host address. Supply your username and password
in the according fields. Once logged in, you have
complete access to your account.
What
is the full path to my cgi-bin?
/home/username/public_html/cgi-bin
Which
folder do I load my web pages to?
You should
place all of your web documents in the public_html directory.
I
keep getting errors when trying to publish with Frontpage?
The most common
problem is not using the full url when uploading your site.
Make sure you use the entire http://www.domain.com in the
address you are attempting to publish to.
Can
I have CGI outside of the bin?
Yes, CGI will
function in the public_html folder.
What
version of Perl comes installed on your servers?
Perl 5.10.1.
What
version of PHP comes installed on your servers?
PHP 5.3.23.
What
version of MySQL comes installed on your servers?
MySQL 5.1.68-cll
What
is the correct path to Perl?
/usr/bin/perl
What
is the correct path to sendmail?
/usr/sbin/sendmail
I've
uploaded my site and still see "placeholder for ..."?
You are still
seeing the default index.html page set up when you ordered
your hosting plan through us. Make sure to delete that old
index.html page, then your site should resolve correctly.
How
long does it take for my DNS changes to update world wide?
Normally you
can expect to see your web site DNS to change within 24
hours once you have made the modifications at your registrar.
However, we have seen it take up to 7 days in some cases
where registrars and ISPs are a little slower.
Why
isn't my SSI working?
In order for
SSI to be executed, you must rename all of your web pages
to .shtml rather than .htm or .html. This solves the majority
of SSI errors.
Back
To Top^
|
